Why Choose Us
With hundreds of different companies offering travel to Bhutan, what makes us different? As a specialist tour operator we take pride in treating you exactly as we would if you were friends or family. We love developing down to earth, honest relationships. Booking with Chen-Ray Travel & Tours makes you our guest not a client, so we provide care and guidance to every individual in compliance with the essence of Bhutanese hospitality. After all it’s ‘your holiday’ not your ‘file’, and your name rather than your reservation number!
The bottom line is “We do not just sell tours; we create you a unique experience”.
Freedom and flexibility
“Discover your way” is our motto and it is something that we are passionate about. We express this passion by giving our clients the tools to discover Bhutan in the way that best suits them.
• Small private groups – See Bhutan in the luxury of your own private vehicle with your own guide and driver.
• Tailor made and customized tours – We specialize in tailor-made and customized travel.
Unique & authentic Bhutan experience
We put together an itinerary based on your needs ensuring that you see the real Bhutan, eat authentic local food feel like you have been a participant not just an observer.
• Authentic Food & dining experiences
• Great Bhutan destinations
• We try to use the best local guides with years of experience.
Quality, Integrity & Honesty
In our business, attention to detail is the key to quality. Every tour that we book is meticulously planned to try to ensure that it runs seamlessly.
• Relaxed & fair cancellation policy
• Real value for money
• No hidden costs
• Full disclosure of information on the itinerary
• Fairness and equity to our guests, staff and suppliers.
Money Back Guarantee
We believe in ourselves so that’s why we offer our unique money back Value and Service Guarantee. We keep our promises just ask our past customers. If something does go wrong, we fix it.
24/7 care while in Bhutan
Have you ever been sick in a strange country? Unfortunately this occasionally happens but we are always at the end of the phone 24/7 whatever the situation. Our guides and travel advisors are trained to handle emergencies as well as the small but annoying problems.